A recording of our June 13, 2014 Career Advice Series program, “Delivering Bad News Artfully… Even to Difficult People”.
Attorneys may run into difficult conversations with clients, opposing counsel, judges, or colleagues. Explore the triggers which cause people to react aggressively to bad news and how to anticipate or defuse it. Specifically, our speakers will cover:
- How to deliver bad news, event to difficult people
- Tempering tough interactions through a range of communication skills and styles
- Tips and techniques for turning negative conversations positive
Delee Fromm, Faculty, Osgoode Professional Development
Robert White, Director of Alumni Career Services, University of California, Berkeley, School of Law
Kathy Morris, Founder, Under Advisement, Ltd, Chicago, IL and New York, NY
ABA Free Career Advice Series is a monthly webinar series featuring practical tips from legal career experts.